You could hope for intervention by a sympathetic App Store employee or rep, but I don't know how likely that will be. It could be something like waiting 60 or 90 days without any further complaints of the same nature. And sadly the only thing to do is wait for it to finish. I suspect it's the same here, that Apple have received some sort of complaint about the iOS app (given that the macOS app is unaffected) and the automatic "guilty until proven innocent" system has been activated. I've had similar experiences as a seller on eBay: when a buyer reports you they react in favour of the buyer because buyers make their business model work. This is so disheartening! It is guilty until proven innocent. I think it's time to explain to the developers, what going on, Apple? Thank you for your continued patience throughout the investigation. I know that you would like information to share with your users regarding your app, but until the investigation is completed I will not have any updates or additional information to share. However, until the investigation in to your account is competed no apps under your account will be reviewed. I understand that you do not agree with the way the investigation is being carried out. I am tried to connect via developers support page, and got same – nothing. All these people paid for membership 99 $ and get nothing in results. App store team silent from 1 to 3 month, and then unlock (?) reviewing process without any explanations. Many people with locked apps awaiting response from Apple. Letter written by bot, and you can Google it by key words We appreciate your continued patience during our investigation. If we require any additional information about your app or account, we will contact you. Due to the nature of the investigation you will be ineligible to receive an expedited review until the investigation is completed. Once we have completed our investigation, we will notify you via Resolution Center of any next steps. We are investigating your apps, account, and any related accounts to ensure compliance with the App Store Review Guidelines, Developer Code of Conduct, and Apple Developer Program License Agreement. However, your account is still under investigation and no action has been taken against it at this time. We understand your concern regarding this investigation. We do not require any additional information from you at this time, nor do we have any additional details to share. Once we have completed our investigation, we will notify you via Resolution Center. We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conductĭuring our investigation, we will not review any apps you submit. Case historyĥ0 days ago I received this message in AppStore Connect: This message written after 50 days awaiting approving my iOS app – FSNotes Manager. One motivation point for me was AppStore sales, and this is now ruined by Apple. I write code almost every day and this is really hard work.įSNotes available for free in brew and GitHub. Over 2 year I am develop FSNotes app, over 1000 commits pushed.
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